FAQ

Please see our size guides here to help find the perfect fit! When in doubt, we recommend sizing up. If you have any specific questions about sizing, please feel free to email info@rushush.com

We're so sorry you didn't fall in love with us. Please head over to https://rushush.com/pages/return-and-exchange

Please visit https://rushush.com/pages/refund-policy to know about our return policy.

Orders are completed within 2-3 business days of purchase, however may be delayed during sale times or when new drops are released. This can take anything from 3 to 6 business days. On all international orders, please allow an additional 5 business days for duties and customs clearance. Please keep in mind that delivery times to other countries cannot be guaranteed. All orders may be delayed by the courier and/or customs. To know more please visit : https://rushush.com/pages/shipping-and-delivery

Any pre-order that has a specific ship out date will ship out close to that date. If you have another item in the same order that is not on pre-order it will ship within 1-3 business days of your order being placed! To know more please visit : https://rushush.com/pages/shipping-and-delivery

Once orders have been placed, our team works extremely quickly to ensure all orders are processed and packed ASAP! Given that, we are unfortunately unable to modify or cancel orders once they have been placed.

Once an order has been placed, we cannot retroactively add a discount. This applies to both products bought at full price that are now on sale AND sale products that have become even more discounted after purchase.

To apply your gift card simply put the code received in the coupon code while placing your order. Your gift card will be valid indefinitely.

Subscribe to our newsletter to be notified when it has been restocked.

Please visit our refund policy: https://rushush.com/pages/refund-policy

Don’t hesitate to reach out to us at via Chat or Email at info@rushush.com for additional questions and concerns.