Shipping & Delivery
PRODUCT INFORMATION
Products except for Luxury or Premium: All the products of the brand are available for a limited time only. Once sold out there is a very rare possibility for the item to be restocked.
Luxury or Premium Products: All the products in the luxury and Premium categories are available for a limited time. Once the item is sold it will not be restocked.
Shipping Policy
At Rushush, we strive to get your orders to you as quickly and efficiently as possible. This Shipping Policy outlines the shipping options and delivery times available to our customers.
Shipping Options:
We offer a variety of shipping options to meet the needs of our customers, including:
Standard Shipping: This option typically delivers orders within 10-12 business days of purchase, however, may be delayed during sale times or when new drops are released. This can take anything from 14 to 15 business days.
Before being mailed out, all orders are subject to a processing wait of 2-3 business days. This can take anything from 3-6 business days during sale periods.
On all international orders, please allow an additional 5 business days for duties and customs clearance.
Express Shipping: This option delivers orders within 6- 7 business days.
Delivery Times:
Delivery times vary depending on the shipping option you choose and your location. We will provide an estimated delivery date at checkout, but please keep in mind that delivery times are only estimates and may be subject to change.
Shipping Costs:
Shipping costs are calculated based on the weight of your order and the shipping option you choose. You will see the total cost of shipping at checkout before you complete your order.
Order Tracking:
Once your order has been shipped, you will receive a tracking number via email. You can use this number to track your order and see its delivery status.
Contact Us:
If you have any questions about our shipping policy or the status of your order, please contact us at info@rushush.com
CUSTOM AND DUTIES
RusHush is not liable for any import charges, customs fees, or taxes imposed on foreign shipping; these are the buyer's responsibility. We are unable to provide a cost estimate because these fees differ by country.
RusHush does not calculate or apply these fees. If you have any questions about the charges, please contact your local customs office.
CANCELLING OR CHANGING YOUR ORDER
We work swiftly to complete and dispatch your order at RusHush, thus we are unable to make any modifications once you have placed your purchase. Before making a purchase, please double-check that the goods in your order and your address are correct. If you have any questions, please EMAIL, DM, or CHAT with us before placing an order.
If you have any questions about your order or need it by a specific date, please email us at with enough time to allow for shipping, and we will try our best to get it to you on time.